Shop Management
Forfatter: Frederick Winslow Taylor
År: 1911
Forlag: Harper & Brothers Publishers
Sted: New York and London
Sider: 207
UDK: 658.01 Tay
With an introduction by Henry R. Towne
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SHOP MANAGEMENT
127
broader lines of policy and to study the character
and fitness of the important men under him. The
exception principle can be applied in many ways,
and the writer will endeavor to give some further
illustrations of it later.
The writer has dwelt at length upon the desirability
of concentrating as much as possible clerical and
brain work in the planning department. There is,
however, one such important exception to this rule
that it would seem desirable to call attention to it.
As already stated, the planning room gives its orders
and instructions to the men mainly in writing and
of necessity must also receive prompt and reliable
written returns and reports which shall enable its
members to issue orders for the next movement of
each piece, lay out the work for each man for the
following day, properly post the balance of work and
materials accounts, enter the records on cost accounts
and also enter the time and pay of each man on the
pay sheet. There is no question that all of this
information can be given both better and cheaper
by the workman direct than through the intermediary
of a walking time keeper, providing the proper in-
struction and report system has been introduced in
the works with carefully ruled and printed instruction
and return cards, and particularly providing a com-
plete mnemonic system of symbols has been adopted
so as to save the workmen the necessity of doing
much writing. The principle to which the writer
wishes to call particular attention is that the only
way in which workmen can be induced to write out
all of this information accurately and promptly is by