Shop Management

20 SHOP MANAGEMENT The most severe trial to which any system can be subjected is that of a business which is in keen com- petition over a large territory, and in which the labor cost of production forms a large element of the ex- pense, and it is in such establishments that one would naturally expect to find the best type of management. Yet it is an interesting fact that in several of the largest and most important classes of industries in this country shop practice is still twenty to thirty years behind what might be called modern manage- ment. Not only is no attempt made by them to do tonnage or piece work, but the oldest of old-fashioned day work is still in vogue under which one over- worked foreman manages the men. The workmen in these shops are still herded in classes, all of those in a class being paid the same wages, regardless of their respective efficiency. In these industries, however, although they are keenly competitive, the poor type of shop manage- ment does not interfere with dividends, since they are in this respect all equally bad. It would appear, therefore, that as an index to the quality of shop management the earning of dividends is but a poor guide. Any one who has the opportunity and takes the time to study the subject will see that neither good nor bad management is confined to any one system or type. He will find a few instances of good man- agement containing all of the elements necessary for permanent prosperity for both employers and men under ordinary day work, the task system, piece work, contract work, the premium plan, the bonus