Shop Management

SHOP MANAGEMENT 49 down (time in hundredths of a minute), or laying it on a pile (time in hundredths of a minute); (e) walk- ing back empty to get a load (time per foot walked). In case of important elements which were to enter into a number of rates, a large number of observations were taken when practicable on different first-class men, and at different times, and they were averaged. The most difficult elements to time and decide upon in this, as in most cases, are the percentage of the day required for rest, and the time to allow for accidental or unavoidable delays. In the case of the yard labor at Bethlehem, each class of work was studied as above, each element being timed separately, and, in addition, a record was kept in many cases of the total amount of work done by the man in a day. The record of the gross work of the man (who is being timed) is, in most cases, not necessary after the observer is skilled in his work. As the Bethlehem time observer was new to this work, the gross time was useful in checking his de- tailed observations and so gradually educating him and giving him confidence in the new methods. The writer had so many other duties that his per- sonal help was confined to teaching the proper methods and approving the details of the various changes which were in all cases outlined in written reports before being carried out. As soon as a careful study had been made of the time elements entering into one class of work, a single first-class workman was picked out and started on ordinary piece work on this job. His task required him to do between three and one-half and four times