Efficiency Methods
An Introduction to Scientific Management

54 EFFICIENCY METHODS suggest a person with great power of arbitrary interference. Yet it would be difficult not to use it in this context. Taylor’s “ gang-boss/’ then, “ has charge of the preparation of all work up to the time that the piece is set in the machinery.” He has to see that materials, correct tools and full directions for each man’s next job are ready in good time before his present job is done ; he waits on the worker as well äs directing him. The “ speed-boss ” takes over responsibility while the work is in the machine. Taylor chose an unfortunate name for him, in its “ fringe ” of meaning. His chief concern is with the correct speed of the machine—a matter of the first im- portance to the man who had spent twenty years investigating it, and discovering rules by which to operate. It is true, he says that the speed-boss “ must not only advise the men how best to do the work, but he must see that they do it in the quickest time.” This looks very like driving; but the context shows that he is to assist, and to demonstrate how the speed can be attained, by doing it himself if there is any doubt, and indicating the whole procedure. The work of the inspector who inspects the quality of the work when finished is obvious; and it is also obvious that it is an advantage to have a separate individual for this supervision, if possible. The repair-boss can hardly be said to “ boss ” anybody in his proper activities, except by declaring