Shop Management

SHOP MANAGEMENT 133 receive a proper increase in wages and become satis- fied. It is only with these object lessons in plain sight that the new theories can be made to stick. It will be in presenting these object lessons and in smoothing away the difficulties so that the high speed can be maintained, and in assisting to form public opinion in the shop, that the great efficiency of func- tional foremanship under the direction of the planning room will first become apparent. In reaching the final high rate of speed which shall be steadily maintained, the broad fact should be realized that the men must pass through several dis- tinct phases, rising from one plane of efficiency to another until the final level is reached. First they must be taught to work under an improved system of day work. Each man must learn how to give up his own particular way of doing things, adapt his methods to the many new standards, and grow accus- tomed to receiving and obeying directions covering details, large and small, which in the past have been left to his individual judgment. At first the work- men can see nothing in all of this but red tape and impertinent interference, and time must be allowed them to recover from their irritation, not only at this, but at every stage in their upward march. If they have been classed together and paid uniform wages for each class, the better men should be singled out and given higher wages so that they shall dis- tinctly recognize the fact that each man is to be paid according to his individual worth. After becoming accustomed to direction in minor matters, they must gradually learn to obey instructions as to the pace at