Shop Management

SHOP MANAGEMENT 149 The writer then established the time-study and rate- fixing department, which has given out piece work prices in the place ever since. This department far more than paid for itself from the very start; but it was several years before the full benefits of the system were felt, owing to the fact that the best methods of making and recording time observations, as well as of determining the maximum capacity of each of the machines in the place, and of making working tables and time tables, were not at first adopted. It has been the writer’s experience that the diffi- culties of scientific time study are underestimated at first, and greatly overestimated after actually try- ing the work for two or three months. The average manager who decides to undertake the study of unit times in his works fails at first to realize that he is starting a new art or trade. He understands, for instance, the difficulties which he would meet with in establishing a drafting room, and would look for but small results at first, if he were to give a bright man the task of making drawings, who had never worked in a drafting room, and who was not even familiar with drafting implements and methods, but he entirely underestimates the difficulties of this new trade. The art of studying unit times is quite as important and as difficult as that of the draftsman. It should be undertaken seriously, and looked upon as a pro- fession. It has its own peculiar implements and methods, without the use and understanding of which progress will necessarily be slow, and in the ab-