Efficiency Methods
An Introduction to Scientific Management

THE TOOL-ROOM 79 systematic storage and distribution are both the direct outcome of Taylor’s work and experience ; in this case on the art of cutting metals.1 The workman is now to receive for each job the correct tools in a proper condition ; when the job is over his tools are taken away, and his responsibility for them is over. One consequence of having tools thus in perfect condition and readiness is that the costly machines are able to be kept at work almost continuously. This is a very important con- sideration for management, and equally so, in a different aspect, for workmen. It will be seen that this change of the disposition of tools will bring about very serious alterations in the attitude of the worker to his work. These will be discussed later in their full bearings. At first sight it would seem that an individual should be greatly pleased to get tools that are beyond reproach2 just when he wants them—treatment which certainly indicates a respect for his specialized capacity. But we must not overlook the reverse aspect, that he is no longer trusted with the grinding, the care, and the storage of his tools, and that may have great significance for him. He is apt to consider it a reflection on his skill. The importance which cutting tools have in the 1 The whole object of the careful study and standardization of the exact form of tools is defeated if the workmen have access to grindstones, and have the opportunity of “ touching up ” the tools they are using. 1 Surely most of us have often felt sympathy with the pro- verbial " bad workman ” who " complained of his tools.” One of the first steps towards efficiency is to secure suitable tools.